At StratAIxDigital, we are committed to delivering high-quality services and ensuring client satisfaction. However, due to the nature of our services, refunds are offered under the following conditions:

1. Service Non-Delivery: If the agreed-upon service is not delivered within the specified timeframe due to reasons attributable to us, a refund may be issued.
2. Project Cancellation: If a project is canceled before any work has commenced, a full or partial refund may be considered, depending on the circumstances.
3. Refund Requests: All refund requests must be submitted in writing to communications@strataixdigital.com  within 14 days of project initiation or as per the terms of the service agreement.

Note: Refunds are not applicable for services already rendered or for projects that are partially completed unless explicitly agreed upon in the service contract.

If you have any questions regarding our refund policy, please contact us at communications@strataixdigital.com